What is a Cookie?

A cookie is a tiny piece of data stored on your computer and managed by your web browser at the request of a website. Cookies are very useful to a website because they help the website remember important things like what items you have in your shopping basket, what special offers you might be eligible for and whether you are logged in. Cookies are also used to help improve a website by using a unique (anonymous) value to help the site owner identify the most popular content, measure site performance and how often users visit. Websites often use services from other companies to help with this analysis and the cookies used by these other companies on the website owner's behalf are called third-party cookies. Because cookies are managed by your web browser if you move to a different device or browser software the cookies won't come along. You will need to log into a website again on your mobile device, for instance, even though you are logged in on your desktop computer already. Each device and web browser will have its own set of cookies that might be different.

Our Cookies

We classify the cookies we use on our websites based on what they do and whether they are essential to the working of the website. You can disable any or all of the cookies we use via your web browser preferences but disabling certain cookies will prevent our sites from offering functionality you want to use.

In the following tables, there's more information about each cookie we use, what kind of cookie it is and what we use it for.

Required cookies
Name Purpose Expiry Where Used?
WHMCS[InstanceID] This is used to store the unique session ID for each visitor. Per Session Client Area
WHMCSAffiliateID This cookie is set when a customer is referred to us via an affiliate. 90 days Client Area
WHMCSUID This cookie is used for the "remember me" functionality of the client area. 365 days Client Area
WHMCSPW This cookie is used for the "remember me" functionality of the client area. 365 days Client Area
Convenience cookies
Name Purpose Expiry Where Used?
loggedin Used to transfer logged in status from the client area to the main site. Per Session Main Site
cookiePrefs Used to confirm the customers cookie storage consent. 1 Month Main Site
Third Party Cookies

Third-party cookies are cookies used by:

We use some Open Source software which is developed by a community and which is not owned or managed by any single company. These community projects don't have their own cookie policies but their entire source code is available for public inspection.

Some of our products (such as our website building products) are supported by other companies which have their own cookies. These companies have their own cookie policies which we've linked to below. If you haven't purchased products supported by these companies then you won't have cookies on your device from them.

Component Link
Google Analytics https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en
DoubleClick (AdSense/AdwordsRemarketing) https://support.google.com/dfp_premium/answer/2839090?hl=en
Yola https://www.yola.com/privacy-policy
Cpanel https://cpanel.net/privacy-policy/
Acronis https://www.acronis.com/en-us/company/privacy.html
HubSpot https://legal.hubspot.com/cookie-policy
Cookie Settings

You can control which cookies your web browser allows via the browser's preferences. You may prevent (block) all cookies or just some but remember that some cookies are required for our websites to work. The third-party services we use support the 'Do Not Track' option in modern web browsers and modern web browsers also offer to block 'Only third-party' cookies. Enabling these options shouldn't prevent you using our websites (please contact us if you experience problems and we will do our best to fix them). Most web browsers also support optional plugins that offer enhanced control over cookies. Remember, cookies are browser and device specific so you will need to set your cookie preferences in all your browsers and on all your devices separately.