Privacy policy

Hosting Ireland is a registered organisation with the Data Protection Commission Ref: 13183/A

All data collected and processed on this site shall be processed in compliance with the Data Protection Acts 1988 & 2003.

Why we retain your data:

We retain information about you to necessitate management of your hosting account, domain registration or other service provided. We use this data to keep you informed of matters related to the efficient functioning of your account. We may contact you at any time to inform you of features of your account, suggest modifications, offer you improved services or obtain your agreement to certain actions we need to make. Disclosure of your information:

We do not reveal any matters about you to any other party other than that required of us under Irish Law

Right of access to your information:

Under section 4 of the Acts a person has a right to be given a copy of his/her personal data. If you require statement of the data we hold then you must provide us with a Subject Access Request. This is a simple statement laying out the reason and detail of your request. We would charge a fee of €4.95 and will respond within 40 days.  We will accept e-mailed, faxed or written request to Hosting Ireland Administration at the above address. The fee must be included in the posted request or details of your bank account included in the email or fax.  Please provide proof of your identity in all cases.

Right of rectification or erasure your information:

Under section 6 of the Acts, you have a right to have your personal data corrected or erased. We may charge a fee of €4.95 and will respond within 40 days of the receipt of your request. We will accept e-mailed, faxed or written request to Hosting Ireland Administration at the above address. The fee must be included in the posted request or details of your bank account included in the email or fax.  Please provide proof of your identity in all cases.

Extent of retained data:

In addition to administration information we may, at our discretion, use various forms of processing of data including the collection of IP addresses, use of cookies or web beacons.

Cookies - Your right to refuse cookies:

We may store some information on your computer in the form of a "cookie". A Cookie will permit us to maintain our service to match your needs, interests and preferences. You have a right to refuse to accept cookies.
A cookie is a small text file that is saved on your computer. Most web sites deliver cookies to provide visitors access to various functions on the website. Cookies can be long-lived or short lived. The long-lived cookie holds information and compares it with information you display when you return. Web sites that recognise you when you return and provide access codes automatically are examples of this. The short-term cookies are known as session cookies. These are stored temporarily during your visit and are not stored in your computer for long and are regularly deleted when you close your computer. Long lasting cookies can be deleted from "documents and settings" on your computer.
You can set your computer to block cookies by setting your browser to reject them. However, you may lose many functions that you at present take for granted. Cookies have become like unseen automatic servants - doing things repeatedly that would otherwise require our deliberate intervention.

Security:

We take the security of our servers, administration and customer care seriously. We provide trained staff and procedures to maintain a high level of security and monitor the operation of all features of the business to ensure the protection of your data and ours.
We endeavour to keep our staff and procedures up to date to ensure the best operational conditions for you. We also endeavour to keep your information up to date and may email you with requests or updates by email.

Your information - accurate, complete and up-to-date:

This is largely a reactive policy, as problems are often only discovered when dealing with the data subject. However, you may make reference to the need to hold only accurate, complete and up-to-date data, suggesting means by which data subjects may update their details or actions you may take to ensure accuracy, such as contacting customers by e- mail. We will not retain data that is out of date or unnecessary.

Retention of your information:

There are some circumstances where Credit Card and other financial information data would be kept for long periods. This is necessary with some of our services, but you will always be informed of this and have the option of the deletion of this retained data at some stage. Usually all such data is held only for the period of each transaction.

Complaint resolution:

All complaints must be directed to support@hostingireland.ie and we will endeavour to correct any errors and provide procedural changes thereafter.